Dear Patient,
Please be advised of the following:
We regret that we are unable to provide translation services. Should you identify a language barrier with one of our providers, please make the necessary arrangements for a translator to accompany you. We apologize for any inconvenience.
All appointments with specialists and other third parties, once confirmed by our staff, cannot be re-booked unless medically necessary, in which case your provider will advise the staff of the circum...
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Patient Initiatives
Harassment Policy
Harassment Based on Prohibited Grounds relates to harassment based on one of the prohibited grounds listed in OH&S legislation: race, creed, religion, colour, sex, marital status, sexual orientation, family status, mental and physical disability, physical size or weight, age, nationality, ancestry or place of origin. This includes any inappropriate conduct, comment, display, action or gesture by a person that constitutes a threat to the health or safety of the worker. This type of harassme...
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Guideline on Seeing other Doctors in the Organization
Dear Patient,
Our group offers you the convenience of seeing other physicians who are part of the group. Our group includes 4 other physicians, whose names, phone numbers, and address are included in the FAQ form which you received during registration. When one of our practitioners is not available and you are given the option to see others in the group, please note that we have a Nurse Practitioner who works with us, and so we recommend that you see the Nurse Practitioner before seeing any o...
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Third-Party Payments
At the discretion of some of our doctors, you may be asked to pay a specified fee for any sick notes or other paperwork that needs to be completed. This fee is set by each physician, and the staff at the front desk can advise you of any costs that may be incurred.
We advise you to ask the staff prior to getting any such paperwork - or sick notes - completed by the physician on duty, so that there is no misunderstanding at the end of your visit.
WCB: Please stick to the SAME doctor for all app...
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Test Results Over the Phone
Your privacy is paramount to us. Therefore, we are unable to give your test results over the phone.
If you have any pending results, the staff will be asked to call you at the discretion of your treating physician.
Usually, you will not get a call back if your results come back "normal". In this instance, please plan to visit your doctor - when they are working next - so as to get a copy of your results.
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Scents
Given that this is a medical centre - and that many patients who visit here have allergies to scents (amongst other allergies) - please refrain from wearing excessive amounts of perfume/cologne. We appreciate your understanding.
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Priority Service
Our centre seeks to accommodate patients who are sicker, older or younger.
In that event, these patients may be seen before you, even though you may have signed in to see a doctor before they did.
We would truly appreciate your understanding.
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Medication Reorder
If you are at this centre for strictly a medication reorder, please advice the staff and we will make every effort to accommodate you faster.
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Immunization / Injection
If you are here for only an injection and/or immunization of any kind, please immediately notify the front-end receptionist on duty.
There is no need to wait for injections of any kind.
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Guidelines to Uninsured Medical Services and Associated Costs
The Ministry of Health does not pay for some medical services which you may require. In keeping with the recommendations of the Saskatchewan Medical Association, the following fee guidelines will be used by doctors working at this centre. Please note that each doctor reserves the right to charge a fee that is different than the recommended fees below. Unfortunately, we regret that we have to surcharge this payment onto you.
SERVICE
COST
Notices for Illness / School / Return to W...
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